Browns Socialhouse
Challenges
Goals
Browns Socialhouse was using sophisticated spreadsheets to track their inventory, but it required advanced Excel knowledge and skill to keep them updated properly and accurate. They consistently had issues with keeping the formulas correct and were spending a lot of time updating them to keep them functional. Updating Excel with new recipes and pricing was tedious, painful, and consumed a lot of time that could be spent working in other areas of the business.
Browns Socialhouse was using sophisticated spreadsheets to track their inventory, but it required advanced Excel knowledge and skill to keep them updated properly and accurate. They consistently had issues with keeping the formulas correct and were spending a lot of time updating them to keep them functional. Updating Excel with new recipes and pricing was tedious, painful, and consumed a lot of time that could be spent working in other areas of the business.
WISK being a more premium inventory solution, the price point was originally a barrier for Browns Socialhouse. As they also operate in a franchise, it wasn't conventional for one location to adopt a software that the other locations aren't using.
All the managers that have used WISK have felt that it is very intuitive to use, specifically the bluetooth scale for taking bar inventory. It has increased efficiency in their weekly inventory routine.
The Problem
The Solution
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Browns Socialhouse
Browns Socialhouse is a Vancouver-based franchise within the Browns Restaurant Group family, with over 80 locations across Canada. They serve flavourful food that’s always fresh and fun!
Their stylish yet relaxed environments are the perfect balance between “neighbourhood pub” and “upscale casual dining." Guests experience a premium casual environment that makes them feel at home.
"We have a location that has saved about 2 hours of work every single week in inventory and vendor orders. When you multiply that through the year, you start to see the financial benefit of the product."
Chris Lawrie
Regional Operations Partner
Maurice, Assistant Manager @ Flyjin
“Before using WISK, we had hesitations due to past unsuccessful experiences with other systems. We often reverted to pen and paper, which required transferring data to Excel, making the process very time-consuming. We started scanning everything, doing the inventory, it went super well, so I was very pleasantly surprised.”
Massimo, General Manager @ Lucille’s
“It took a lot less time to get everyone on board. They were all open for it because it's an app. They could use their phone. You know, at the touch of our phones, we have everything available. We just scan the item, we go through it all in a sequence, so it's very well organized, everything's well counted, and I think it just really facilitates the time efficiency of everything.”
Loyd, Owner @ L’infâme Tittle Tattle and La Gargamelle in Montreal
Before WISK, honestly, inventory was kind of a drag. We had this huge Excel sheet, we have over a hundred products in here, so it's kind of hard to just do inventories. It used to take us about one or two hours every week. Twice a week actually, it was not very accurate with our Excel sheet, but now it takes us like 20 minutes and we're done. And I was kind of surprised it was so user-friendly.