The WISK Podcast

Welcome to WISKING IT ALL, where we interview hospitality professionals who put everything on the line to do what they do, and we try to understand how and why?

Contrary to most businesses the hospitality business is mainly made up of people who are passionate about their trade. Not many people go into it for the money but go into it for the passion of delivering a unique customer experience.

S2E64 - Building Iconic Brands with Gastamo’s Peter Newlin

December 10, 2024

Peter Newlin shares insights on tech, mentorship, and building successful restaurant brands through experiential dining and guest-focused innovation.

S2E63 - Uncommon Growth Tactics for Restaurant Operators

December 3, 2024

Angelo Esposito interviews Gregg Majewski on scaling restaurants, team culture, virtual brands, and tech for efficiency at Craveworthy Brands.

S2E62 - Disney-Proven Tactics for Unmatched Customer Service

November 19, 2024

Vance Morris shares Disney-inspired strategies for exceptional customer service, marketing, and retention to help restaurants stand out and thrive.

S2E61 - Enhancing Food Safety with IoT Intelligence

November 12, 2024

Jake Simon of ConnectedFresh on using sensors to cut food waste, boost efficiency, and streamline restaurant and grocery operations.

S2E60 - Becoming The Hospitality Leader You Aspire To Be

November 5, 2024

Christin Marvin on leadership and sustainability in hospitality—key insights to help restaurant owners thrive amid industry changes.

S2E59 - Creating a Winning Restaurant Culture that Lasts

October 29, 2024

Jason Berkowitz shares tips on restaurant efficiency, training, and leadership to foster growth and a positive work culture with Arrow Up Training.

S2E58 - The Leadership, Culture, and Profitability Connection

October 22, 2024

Sam Fonseca shares his journey from Raising Cane’s to Dave’s Hot Chicken, offering insights on leadership, growth, and scaling restaurants.

S2E57 - Ways to Grab and Retain Attention at Your Restaurant

October 15, 2024

Matt Plapp shares insights on restaurant marketing, storytelling, customer engagement, and boosting sales.

S2E56 - What's Missing in Your Restaurant's Loyalty Program?

October 8, 2024

Olga Lopategui discusses restaurant loyalty programs, customer data insights, and AI trends for success.

S2E55 - The Secrets to Niche Hotel Concepts and Efficient Operations

October 1, 2024

Scot shares insights on concept development, hotel operations, market research, and efficient strategies for the hospitality industry.

S2E54 - Innovate or Evaporate: Vision for the Future of Restaurants

September 24, 2024

Jay Ashton shares insights on restaurant evolution, AI trends, and innovative strategies to boost profitability in the hospitality industry.

S2E53 - Balancing Creativity, Efficiency, and Guest Engagement

September 17, 2024

Olivier Rassinoux shares insights on managing 30 restaurants and balancing creativity with efficiency.

S2E52 - Connecting Plates and People: The Success of GiftAMeal

September 10, 2024

Join us as GiftAMeal donates 2M meals, driving loyalty and impact with Andrew Glantz on "WISKing It All!"

S2E51 - Bikky’s Mission to Empower Restaurants Through Data

September 3, 2024

Abhinav Kapur, CEO of Bikky, on using customer data to understand guest behavior and Bikky’s $8M Series A funding for restaurant insights.

S2E50 - Mapping Future Plans Through Machine Learning

August 27, 2024

Branden Mcrill explains AI’s impact on restaurant operations, focusing on labor, purchasing, and guest experience.

S2E49 - Hover Takes Flight: Drone Delivery to Hard-to-Reach Areas with Cameron Rowe

August 19, 2024

Cameron Rowe discusses drone delivery, challenges, and expansion plans. Learn about last-mile food delivery innovation.

S2E48 - Formula on How to Make Your Customers Feel Welcome with Mehdi Zarhloul

August 13, 2024

Mehdi Zarhloul, Crazy Pita CEO, shares journey from teen to restaurant empire. Tech, franchising, customer experience focus.

S2E47 - Simplifying Online Reputation Management with Shereen Qumsieh

Shereen discusses integrating feedback channels and AI trend analysis to manage online presence, emphasizing natural language for actionable insights.

S2E46 - Move Your Restaurant’s Needle: Key Tips to Restaurant Success

Monte Silva shares his journey from dishwasher to executive coach. Discover his insights and upcoming book, "Shift Happens," available in August!

S2E45 - Why Less is More: Slimming Down for Big Wins

Harold Walters, CEO of Shootz, shares his tech-driven approach to scaling a Hawaiian Asian fusion restaurant, aiming for 100 locations by 2029.

S2E44 - Boosting Restaurant Efficiency and Restaurant Services Insights

Angelo Esposito chats with John Florinis (MealTicket) on POS, inventory, labor mgmt & future trends in AI & integration. Discover rest-tech secrects!

S2E43 - Driving Restaurant Visits with RestauWant’s Visuals

RestauWant, founded by Stephanie Olson, offers digital marketing for restaurants, optimizing ad spend and creating compelling storytelling campaigns.

S2E42 - Strategies on How to Keep Customers Coming Back

Thanx is a guest engagement platform for restaurants, driving repeat business with loyalty programs and personalized marketing.

S2E41 - Making Sales Pop: Unique Sales Approach with Michael Beck

Angelo Esposito and Michael Beck of Popcorn GTM discuss go-to-market strategies, AI in hospitality, and the importance of empathy and industry insight

S2E40 - Helping Restaurant Shine Through Marketing

Sebastian Stahl, CEO of Breadth Marketing, shares his journey in the restaurant industry, emphasizing strategy, branding, and tech for success.

S2E39 - Food Tech Trends and Innovations with David Goldstein

David Goldstein of FoodTech Connect discusses food tech, dining trends, remote work, and tips for raising capital.

S2E38 - Empowering Restaurant Owners with Full Course

Lauren Fernandez, CEO of Full Course, shift from lawyer to a restauranteur, now supporting restaurants with capital, expertise, and mentorship.

S2E37 - The Future of Restaurants Is Digital with Carl Orsbourn

Carl Orsbourn discusses his journey from big companies to startups and key concepts from his book on digital restaurants.

S2E36 - Developing Digitally Omnipresent Restaurants with Checkmate

Vishal Agarwal, CEO & Founder of Checkmate, discusses boosting restaurant sales by integrating third-party orders into POS with scalable tech.

S2E35 - Jennifer Ryan on Building Trust in Hospitality with Croux Staffing Solutions

Jennifer Ryan, CEO of Croux and Blueroot, connects hospitality talent with businesses for flexible work

S2E34 - Inside the National Restaurant Association Show: Trends, Tech & Sustainability with Marcus Viscidi

Discover insights from Marcus Viscidi on food service trends, tech, and sustainability challenges in trade shows.

S2E33 - Lowering Your Restaurant’s Labor Cost While Improving Retention

Learn expert strategies on reducing labor costs and boosting employee retention in the restaurant industry.

S2E32 - Automating your Invoice Management with Factura.ai

Streamline your restaurant's AP process with Factura.ai. Increase productivity, efficiency, and data visibility. Learn more!

S2E31 - Bite’s Kiosk Innovation and Automation with CEO Brandon Barton

Skip the line, personalize your order with Bite's kiosk tech. Upgrade your dining experience!

S2E30 - Crafting Stories in the Culinary World

Discover how Danny Klein, Editorial Director at QSR and FSR magazines, navigates the evolving restaurant industry post-pandemic.

S2E29 - Running A Digital Food Hub with Markus Pineyro of OOMI Digital Kitchen

OOMI Digital Kitchen: Dallas-based food hall specializing in delivery. Founder Marcus Pineyro shares inspiration and future plans.

S2E28 - Transforming Restaurant Managers Into Hospitality Leaders with Jason E. Brooks

Gain insights from Jason Brooks, a seasoned hospitality pro, as he shares tips for restaurant success and leadership lessons in the industry.

S2E27 - Operating Healthy Restaurants with Alessandro Biggi - Founder, Avo

Explore Avo's journey with founder Alessandro Biggi. Get insights and advice for aspiring food entrepreneurs.

S2E26 - PathSpot's mission to make 99.9% germ-free restaurants a reality

PathSpot revolutionizes food safety with its hand-scanning technology. Enhancing employee satisfaction and optimizing operations.

S2E25 - Grills, Grit, and Growth: Charlie Eblen's Recipe for Business Expansion

Discover the journey of Single Tree Wood Fire BBQ, blending heritage with entrepreneurship and community impact.

S2E24 - Notch’s Innovative Approach to Accounts Payable for Restaurants

February 28, 2024

CEO Jordan Huck discusses Notch's automated AP/AR for food service, benefits for restaurants, & collaboration with WISK.

S2E23 - Seth Cohen on Adapting and Growing Sweetfin

February 27, 2024

Sweetfin's President, Seth Cohen, discusses creating a premium poke concept, emphasizing teamwork, feedback, and expansion plans.

S2E22 - Building Connections Through Feedback with Zack Oates

February 16, 2024

Zack Oates, CEO of Ovation, shares insights on enhancing guest feedback for restaurants. Discover the power of human connection in hospitality!

S2E21 - Transforming Marketing Campaigns with Evocalize's Data-Driven Tools

February 16, 2024

"Explore insights from Justin Ulrich, VP of Marketing at Evocalize, on optimizing digital marketing for restaurants. Discover strategies for success!

S2E20 - Troy Hooper's Playbook for Restaurant Growth and Brand Expansion

January 31, 2024

Restaurant success insights from CEO Troy Hooper. Valuable tips for thriving in the hospitality industry.

S2E19 - Leveraging Social Media & Tech for Restaurant Success with David Ciancio

January 31, 2024

Rev Ciancio, co-founder of Handcraft Burgers and Brew, shares valuable insights and marketing tips for restaurateurs.

S2E18 - Chip Klose's Approach to Restaurant Growth

January 21, 2024

Unlock restaurant success with Chip Klose's proven strategies. From Michelin insights to P3 Mastermind, boost profitability and efficiency for growth.

S2E17 - From Kitchen Management to Delivery with Empower Delivery's Full-Scale Solution

January 21, 2024

Empowered Delivery: Transform your restaurant with end-to-end solutions. Optimize digital presence, streamline ordering for success.

S2E16 - Breaking Language Barriers in Hospitality: Rachael Nemeth's Opus Training Story

January 3, 2024

Opus Training: Revolutionizing restaurant training with micro-training, multilingual AI, and a focus on scalability.

S2E15 - Inside Captain AI's Delivery Tech with Ryan Perera

December 21, 2023

Explore Captain.ai, a restaurant management platform. CEO Ryan Pereira discusses AI in logistics, tech evolution, and industry challenges.

S2E14 - How Voosh is Solving Restaurants' Biggest Third-Party Challenges with Priyam Saraswat

December 13, 2023

Explore the impact of COVID-19 on the food service industry with Voosh AI's CEO, Priyam Saraswat, on Wisking It All Podcast

S2E13 - Exploring Tech Trends in Hospitality with Kristen Hawley, Founder of Expedite

December 13, 2023

Join Kristen Hawley on "Wisking It All Podcast" for a quick dive into restaurant tech trends and challenges!

S2E12 - Matt Newberg's HNGRY Approach to Food and Tech

December 13, 2023

Explore tech in dining with Matt Newberg on "HNGRY"! From challenges to sustainable eats, it's a must-listen for food and tech fans.

S2E11 - Tech and Urban Commerce: A Curbivore Perspective

December 13, 2023

Explore urban innovation and startup stories with Jonah Bliss, Founder of Curbivore on "Wisking It All Podcast

S2E10 - How JUICER Is Optimizing Digital Sales for Restaurants

December 12, 2023

Discover JUICER's restaurant revolution—innovative strategies for competitiveness and profitability in the digital dining landscape.

S2E9 - Inside Meal Ticket's Technological Impact on Food Service

October 19, 2023

Uncover Meal Ticket's tech-driven journey in the food industry with CEO Wink Jones. Discover innovation and the future of food service.

S2E8 - The Clean Eatz Journey to 100 Locations with Co-founder Evonne Varady

October 19, 2023

Discover Clean Eatz's incredible journey from one location to 100. Explore their innovative wellness approach in this captivating episode.

S2E7 - How Tiny Mile's Robots Are Changing Local Delivery

October 19, 2023

Unlock the future of last-mile delivery with TinyMile's CEO Ignacio Tartavull. Discover eco-friendly innovations in this engaging podcast.

S2E6 - Raymond Reddy, Ritual's CEO, Shares His Vision for the Future of Restaurant Takeout and Delivery

September 26, 2023

Explore Ritual's impact on food ordering and the future of dining with CEO Ray Reddy. A must-listen for tech enthusiasts, foodies, and entrepreneurs.

S2E5 - The Recipe for Capriotti's Phenomenal 300% Yearly Expansion, Revealed by David Bloom

September 13, 2023

Explore Franchise Success with David Bloom: Capriotti’s Culinary Excellence and Remarkable Growth.

S2E4 - From Multiple Apps to One Screen: Cuboh's Answer to 3rd-Party Delivery Apps

September 6, 2023

Explore Cuboh's impact on restaurant operations in this podcast with CEO Juan Orrego. Streamlining digital dining for a better customer experience.

S2E3 - Shawn P. Walchef's Digital Hospitality Story: How to Reach 25 Million Views

September 6, 2023

Explore Digital Hospitality with Shawn P. Walchef, founder of CALI BBQ Media, in the Business Creator Economy. Get inspired!

S2E2 - Elevating QSRs: CEO David Nadezhdin's Take on Quick Service POS

September 6, 2023

Discover MYR POS: Revolutionizing Restaurant Operations for the Digital Age | Seamlessly Connect Mobile, Online, and In-Person Orders

S2E1 - Revolutionizing restaurant reservations with Tablz CEO, Frazer Nagy

August 24, 2023

A 3D table reservation experience that gives customers the option to book the exact table they want. Learn more from Tablz CEO, Frazer Nagy

S1E10 - Being an industry multipotentialite with Teresa Cesario

Teresa is an enthusiastic maven of the Food & Beverage industry for over 12 years. A highly creative individual who values personal growth and team...

S1E9 - From Top Chef to owning multiple restaurants with Jeff McInnis

This week, we chat with Jeff McInnis, Owner of Root & Bone, Stiltsville Fish Bar, Mi'Talia, and more. We spoke about how he found his place in the ...

S1E8 - From the Beverage to the Cannabis Industry with Drew Cesario

This week, we chat with Drew Cesario, VP of Branded Sales at NorCal Cannabis. We spoke about how the DTC alcohol sales are doing, his experiences...

S1E7 - From a touring artist to a first time bar owner with Daniel Gonzalez owner of The Cleat

First episode of 2021, we chat with Daniel Gonzalez, one of the partners at Boater’s Grill and The Cleat Miami. Not only are these venues unique...

S1E6 - How to go from banking to starting a quick-service restaurant with Joey and Orlando Napolitano

This week we chat with Joey and Orlando Napolitano owners of Brotelli Pasta Bar, we discussed how they transitioned from being bankers with an MBA...

S1E5 - How to disrupt the ready to drink space with Tuan Lee

This week with Tuan Lee we dive deep in how a team of 4 people are disrupting the ready to drink cocktail space, how passion leads to unexpected ev...

S1E4 - Experiment and adapt with John Cicero

This week, we chat with John Cicero, Vice-President at Team Enterprises. We spoke about the amazing campaigns at Team, how John pivoted...

S1E3 - Science not politics with Toby Lyle

This week we are joined by Toby Lyle founder of the Burgundy Lion Group. We discuss how he started in the hospitality industry, his opening checklist.

S1E2 - Thick Skin and Short Memory with Josh Wagner

Josh Wagner is a hospitality specialist has opened dozens of restaurants, bars, and hotels, and is currently the investor in a few bars.

S1E1 - What it takes to go from Bartender to Owner with Kevin Demers - Owner of The Coldroom, EL PEQUEÑO BAR & The Parliament

On this episode we chat with Kevin Demers, owner of The Coldroom, EL PEQUEÑO BAR and Parliament.Kevin is best known for his popular speakeasy.